by Jim Grigsby
An irreverent guide to dealing with personal and professional problems and crises, Don’t Tick Off the Gators! differs from other problem-solving books in that it doesn’t lecture to readers about how to solve all their problems; instead, Gators! uses humor to help them learn effective problem-solving strategies and how to apply them. Most other problem-solving books are densely academic and require the reader to memorize complicated terms and concepts, which make them dull and difficult to remember. In Gators!, readers are treated to real-world scenarios that illuminate both good and bad problem-solving techniques, and they are taught by example to beware the “hungry alligator” in every situation, both in business and at home. The reader gets 32 lessons using scenarios and dialog that are presented with no vulgarity or profanity.
About the Author
Jim Grigsby faced problems similar to events depicted in this book; some are the basis for case studies. Throughout his career he has worked for extremely demanding, micro-managing and, in some cases, unethical bosses, and he managed 51 employees in a multi-departmental environment. Experience taught him the importance of identifying the core issue and working to solve the problem.
An Economics and Mathematics major at Western Michigan University, Jim is now the Director of Client Development for a national healthcare consulting firm. He previously held various management positions in healthcare and consumer finance.
Jim Grigsby is an active member of the Florida chapter of the Healthcare Financial Management Association (HFMA) and a former national officer in the American Association of Healthcare Management (AAHAM).
As a Certified Patient Accounts Manager and Certified Document Imaging Architech, Jim has authored dozens of articles in the healthcare realm and is a highly sought national speaker on healthcare revenue cycle management, healthcare technology, professional certification, and business process disaster recovery programs.